Introduction
Sapient Skateboards (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or purchase from our shop.
Information We Collect
When you interact with our site, we may collect:
- Order information — name, billing and shipping address, email, phone number, and payment details (processed securely by our payment provider).
- Account information (if you create one) — email and password.
- Contact form submissions — any information you choose to provide when reaching out.
- Automatic data — IP address, browser type, device information, and pages visited, collected via cookies and standard server logs.
How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about orders, inquiries, and — only with your consent — marketing updates.
- To improve our website, products, and customer service.
- To comply with legal obligations.
Cookies
We use cookies to operate our shop (cart and checkout functionality), remember your preferences, and understand how our site is used. You can disable cookies in your browser settings, though some features may not work as intended without them.
Sharing Your Information
We do not sell your personal information. We share data only with:
- Payment processors to securely process transactions.
- Shipping carriers to deliver your orders.
- Service providers (hosting, analytics, email) under appropriate confidentiality terms.
- Legal authorities when required by law.
Data Retention
We retain order records as required by tax, legal, and accounting obligations. Account information is kept until you request deletion.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@sapientskateboards.com. If you are a California or EU resident, additional rights may apply under CCPA, CPRA, or GDPR.
Security
We use industry-standard measures to protect your data. While no method of transmission over the internet is completely secure, we work continually to safeguard your information.
Contact
Sapient Skateboards
3100 Randolph Street
Bellwood, IL 60104
Email: info@sapientskateboards.com
Phone: (630) 624-2595
Updates
We may update this policy from time to time. The “last updated” date below reflects the most recent revision.
Last updated: May 23, 2026